This website is operated by [Jiangxi Axisflying Development CO.,LTD]. In this document, "AxisFlying", "we", "us", or "our" refer to this website and its operator.

Contact information:

Customer service email: sales5@axisflying.com

Registered address: Nanchang, Jiangxi, China

When you visit the website, create an account, place an order, make a payment, contact customer service, subscribe to emails, or participate in events, we may collect the following information:

- Identity and contact information: name, email address, phone number, shipping address, billing address

- Order information: purchased items, order number, shipping information, after-sales records, invoice information

- Payment-related information: payment status, transaction ID, payment method type. Full bank card information is processed by third-party payment providers

- Device and browsing data: IP address, browser type, device information, pages visited, click history, cookie identifiers

- Customer service and after-sales materials: fault descriptions, photos, videos, chat logs, email records, repair records

- Marketing preferences: subscription status, event participation records, discount code usage records

We use your information for the following purposes:

- Process orders, payments, shipping, customs clearance, returns, and after-sales service

- Provide customer support, technical support, and warranty service

- Verify order authenticity and prevent fraud, unauthorized transactions, promotion abuse, and security risks

- Improve website experience, product design, inventory management, and service quality

- With your consent or where permitted by law, send marketing emails, event notifications, or new product information

- Comply with legal, tax, accounting, customs, compliance, and dispute resolution requirements

We may use cookies, pixel tags, log files, and similar technologies to maintain website functionality, save shopping cart contents, analyze browsing data, optimize advertising, and improve user experience. You can manage or reject Cookies through your browser settings, but some website functions may not work properly.

To operate our independent store, we may share necessary information with the following service providers:

- Payment processors

- Logistics, warehousing, customs clearance, and delivery service providers

- E-commerce platform, website hosting, data analytics, and email service providers

- After-sales repair, technical support, or authorized distributors

- Legal, tax, accounting, auditing, and compliance advisors

- Relevant authorities when required by law, government requests, or dispute resolution needs

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a new last updated date. For material changes, we may notify you via a website notice or email.